Under general supervision performs a variety of routine accounting activities in accordance with standard procedures. Prepares and processes customer remittance for updating and maintaining Accounts Receivable records. Prepares and processes customer short pay (deduction) packet and inputs into MEI System. Provides administrative support to other department personnel for A/R portfolio maintenance activities. Maintains direct contact with customers, brokers and/or other departments to resolve disputes.
Cash Application and Deductions:
Prepares and processes daily cash remittance data for input into SAP
Obtains backup for short payments and maintains backup files
Works independently to resolve disputes in amounts due with customer and other departments
Researches and requests POD for shortages and missed appointments
Copies, scans and puts together deduction packets daily and attach in MEI
Maintain deductions logs
Performs or assists with deduction offsets
Researches invalid deductions, and gather all information to include in request for repayment.
Provide support to A/R Department and Manager as needed.
Assist with Accounts Receivable special projects when necessary
Reviews customer accounts for unapplied cash or credit memos.
Works with other department personnel in resolving issues regarding cash application
Performs Co-Pack billing and auditing as a backup to the Credits & Collections Administrator
Demonstrates commitment to continued personal and professional growth and development. Exercises tact and discretion in interpersonal contacts. Respects confidentiality of customer information. Provides input for efficiencies in department processes.
AA Degree in Accounting or equivalent experience
3-5 years Accounts Receivable experience, with a minimum of 2 years experience in the Food and/or consumer product industry.
Advanced proficiency in Microsoft Office Applications.
Knowledge of business support software, such as SAP.
Excellent communications skills, both verbal and written, and proven ability to manage relationships with external and internal customers/brokers.
Perform basic office functions, fax, 10-key, scanners, copier.